Contact the storek team
Talk to the people who build your shop system
Ask about selling, stock, repairs, accounts or your online store. Tell us how your business works and we answer by email with a reply that fits it.
Can each phone we repair keep its own card, from the fault to the handover?
job-card.pdfSend us a message
Fields marked with * are required. A screenshot, an invoice or a price list helps us understand your question.
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Your message is with us
What happens next
- The right person on the team reads your message and your files.
- You get the answer by email, at the address you wrote in the form.
- Writing to us again about the same thing? Quote your reference.
What happens after you press Send
Every message follows the same path, so nothing is lost between people.
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You send the form
Your words and your files reach our team in one message.
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A reference arrives by email
At once, so you know we have it and can quote it later.
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The right person reads it
Sales, support or accounts, depending on what you asked.
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You get a reply by email
If it needs follow-up work, we can turn it into a support ticket.
Questions before you write
The answers people ask us for most. If yours is not here, the form above reaches the team.
Write your messageHow do I contact the storek team?
Use the form on this page. It reaches the whole team, and you get a reference by email straight away. If an e-mail address, phone number or WhatsApp is listed above the form, you can use it too.
How will you reply to me?
By email, to the address you write in the form. Please check it carefully, and look in your spam folder if our reply is not in your inbox.
What is the reference I receive?
A short code that identifies your message. Quote it when you write again about the same subject, so we can see the whole conversation.
Can I write in my own language?
Yes. storek works in eight languages, including Arabic and English, and you can write to us in the one you are most comfortable with.
What should I write in the subject?
A few words that say what your message is about, for example a demo for two branches or a problem with the till. It helps us pass your message to the right person faster.
Do I need an account to contact you?
No. Anyone can send the form. If you are signed in, we fill in your name and email for you.
How many messages can I send in a day?
Up to three a day from one connection, so every message gets a careful read. If you have more to add about the same subject, wait for our reply and answer it.
Can I see a demo of storek?
Yes. Write that you want a demo in the subject, tell us about your business and we will show you the parts that matter to you.
Can I try storek for free?
Yes. Press Start a free trial at the top of the page, or ask us in the form and we will help you set it up.
How do I get a price for my business?
Prices depend on your plan and your country, so tell us how many branches and users you have and we will reply with the options that fit.
Is storek a cloud system?
Yes. You use it in the browser on a computer, tablet or phone. Each business gets its own copy of the system with its own database.
Can storek replace the system I use today?
In most shops, yes. Tell us what you use now and what you keep in it, and we will tell you honestly what moves across and how.
Do you work with resellers and partners?
Yes. Write partnership in the subject and tell us about your company and the businesses you serve.
I already use storek. How do I get help?
Write technical support in the subject and describe what you were doing, what you expected and what happened. A screenshot helps a lot.
What should I include in a support message?
The page or screen you were on, the steps you took, any error message, and a screenshot. With these we can usually answer in one reply.
Can I attach files to my message?
Yes, up to five: PDF, Word, images or ZIP, up to ten megabytes each. Press + to add another file. They upload only when you press Send.
Is there a help centre I can read first?
Yes. The help centre has step by step guides for selling, stock, accounts and the online store. Many questions are answered there.
Does the point of sale need an internet connection?
Yes. storek is a cloud system, so the point of sale needs a working connection to save each sale and update your stock in every branch.
What if my message is urgent?
Say so in the subject and describe what is blocked, for example the till cannot take payments. That way the team sees at a glance what cannot wait.
Is storek suitable for a small shop?
Yes. You can start with the point of sale and stock, and add accounts, staff and an online store when you need them.
Does storek work for repair and maintenance centres?
Yes. Tell us in your message what you repair, such as phones or computers, and how you track a device today.
Can I manage several branches?
Yes. Every branch sells from one system, and stock, sales and accounts stay up to date across all of them.
Can storek run my online store too?
Yes. Your online store uses the same products and stock as your shop, so an online order and a sale at the counter share one stock count.
Does storek include accounting?
Yes. Sales and purchases post to your accounts, with a chart of accounts, income and expenses. Ask us about the reports you need.
Can I manage my staff in storek?
Yes. Each person has their own user and role, and the human resources part keeps your staff records.
What happens to the details I send?
We use them to answer your message and to follow it up. Our privacy policy explains what we keep and for how long.
Who can see the files I attach?
Only our team. Files are stored privately in our own storage and are not published anywhere.
Why do you ask for my country?
It tells us where you are and the dialling code of your phone number, so we can call you back correctly if you ask us to.
Do I have to give my phone number?
No. The phone is optional. We reply by email, and we call only if you ask us to.
Why is there a security check on the form?
It stops automated spam so that real messages reach us quickly. Most visitors pass it without doing anything.
Who owns storek?
storek is a system of Linkysoft for Information Systems, the company founded in 2007 that also built Stock, the system storek grew from.
Prefer to try it yourself first?
Start a free trial and set up your own shop, or look through every part of the system.